Image-based
search technology is one of the biggest technology trends in ecommerce that is
bound to change the course of how shopping will be done in the near future. Though,
the technology was slow in coming to terms in the market, with new players
finding a foothold in the technology and also on the needs of the market,
ecommerce websites and apps will soon see an influx of visual search features
soon.
Why should ecommerce site owners care about visual
search?
- - Huge advantage over all types
of keyword-based searches
Visual search is
able to “read” images directly without you having to identify the name of the
visual. It can identify color, shape, size and all types of proportions for
conjuring up similar matches. Also, the technology has grown advanced enough to
recognize text to identify brand names. Results in a keyword based searches are
restricted to the searcher’s ability to name and describe an item.
With keyword search,
keywords need to be part of the query and product description too. Also there
should be some keywords as part of the page’s metadata. Product copies with
proper metadata will redirect the queries to the page. But this approach
defeats the web adage ‘don’t make users think.’ Visual searches rely on the pictures
themselves which are literally worth a thousand keywords in this context. Visual
search with photos can lead to better and more accurate results.
Visual search
can dramatically improve keyword search too. Also it gives a stronger context
to the product or image.
- - Support spearfishing
Spearfishing is
a great idea to locate what one wants quickly by browsing different categories.
Visual inputs will deliver better context here along with an effective set of
search results. Some ecommerce sites even allow customers to upload photos or
even link a relevant URL to scour through
the site’s vast array of similar products.
Tilly’s mobile
app for example, takes customers to online product pages based on pictures clicked
in its print catalog. Many other retailers are leveraging spearfishing strategies with visual search capabilities.
- - Creative merchandising
Affiliate-based
shopping sites help users to explore catalogs and refine results by having a
slider to denote the color or shape that they prefer. These creative
merchandising capabilities also go a long way in determining the success of the
site.
Online retailers
can populate merchandising features based on shapes or patterns too. Retailers that
possess visual search capabilities on their portals can provide them to other
centres as part of a shopping API strategy. Affiliate developers can access
search similarity APIs so that products can be remixed into new apps and render
new experiences.
- - Capturing show roomers
Amazon’s Flow
app for example can flinch sales from physical retailers with the help of their
show rooming strategy. Retailers that offers visual search through mobile apps
can even combat show rooming and benefit from the show rooming efforts of other
retail shops.
- - With visual search capabilities,
sites can snap anything from the real world.
Image-based searches
do not need to be in the physical or digital store for products access. One can
choose a product anywhere now, and with the ‘snap to buy’ functionality,
anything you see can be bought.
- - Extends benefits other than fashion
to consumer goods
Although fashion
has a dominant market, home décor, consumer goods and makeup products can also
be glorified with visual searches. The contextual search outside of purchases
is useful here. One can add photos to the mobile registry to generate a mobile
coupon or even click an image of jeans to find a coupon from a popular jeans
brand.
The Image-Based World of Shopping
Amazon’s Flow
app has been criticized for failure to handle some products but not all image
recognition apps and software have problems. eInfochips EzVisual Search for example, is an effective content-based image retrieval engine (CBIR) that can
identify colours, shapes, sizes and attributes easily. One can attribute the
success of image-based searches with reduced manual enquiries to customer
center, and the elevation of brand value for the retail site. One can expect
that with the proliferation of image-based search features in retail sites, the
world will soon be a showroom of products and things that we desire and can buy
at our own leisure.
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